Order confirmation emails end up in my customer's spam folder

In LearningCart, when Order Confirmation emails are sent out they are sent on behalf of the email address entered in the Site Content/Site Settings "Email From Address" using the LearningCart mail server.


Some mail servers with enhanced spam protection can detect nuances that would indicate the mail server sending the message isn’t necessarily the correct one for the domain name on the email address.
One way to address the issue is to update your LearningCart site to utilize your own mail server instead of LearningCart's.
In that case the email is delivered by your mail server just like any email you would normally send.
If this is something you would like to set up, you'll need to add a support ticket requesting this change, along with the following information:

SMTP server
SMTP port
Is SSL Enabled
Email Address of the account to be used
Password for the account
Creation date: 10/23/2018 11:24 AM     Updated: 10/23/2018 4:33 PM